Effective Date: 2023/11/11

At Tecnotu, accessible from https://tecnotu.com/, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

Personal Information

When you interact with us, we may collect:

  • Name, email address, phone number, and other contact details when you communicate with us or make inquiries.
  • Billing and shipping addresses when you make a purchase.

Usage Data

We automatically collect certain information when you visit our website, such as:

  • IP address, browser type, and device information.
  • Pages visited, time spent on pages, and referring website addresses.
  • Cookies and tracking technologies (see Section 6 โ€“ Cookies & Tracking Technologies).

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and maintain our website and services.
  • To process orders and manage customer support.
  • To notify you about changes to our website or policies.
  • To improve our website and personalize user experiences.
  • To comply with legal obligations and enforce our terms.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

  • With Service Providers: We work with third-party vendors (e.g., payment processors, shipping providers) to fulfill transactions and provide services.
  • For Legal Reasons: If required by law, we may disclose information in response to legal requests or to protect our rights.
  • Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information, including:

  • SSL encryption to protect data transmission.
  • Secure payment processing via trusted third-party providers (e.g., Square).
  • Restricted access to personal information on a need-to-know basis.

While we strive to protect your data, no online transmission or storage system is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access & Update: Request access to or updates to your personal information.
  • Delete Data: Request the deletion of your personal information.
  • Opt-Out: California residents can opt out of the sale of personal information under CCPA.
  • Data Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, please contact us at info@tecnotu.com.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage or disable cookies through your browser settings. For more details, please refer to our [Cookie Policy] (if applicable).

7. Data Retention

We retain your personal data for as long as necessary to fulfill our business and legal obligations. Once no longer needed, we securely delete or anonymize it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. Please review it periodically for updates.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: